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Troubleshooting
Review the following possible solutions if you encounter a problem while
using your label maker.
Problem/Error Message Solution
No display
• Ensure the label maker is turned on.
• Attach the power adapter to recharge the
battery pack. See
Recharging the
Battery Pack
.
Poor Print Quality
• Attach the power adapter to recharge the
battery pack. See
Recharging the
Battery Pack
.
• Clean the print head.
• Ensure the label cassette is installed properly.
• Replace the label cassette.
Poor Cutter Performance
Clean the cutter blade. See
Caring for Your
Label Maker.
Printing...
No action required.
Message disappears when printing is finished.
Too many characters
Exceeded maximum number of
characters in buffer.
Delete some or all of the buffer text.
Too many lines
Exceeded maximum number
of lines.
• Delete a line to fit on the label width.
• Insert a wider label cassette.
Charge Battery!
Battery pack almost discharged.
Attach the power adapter to recharge the
battery pack. See
Recharging the
Battery Pack.