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If you still need assistance, visit the DYMO Web site at www.dymo.com.
Documentation Feedback
We are constantly working to produce the highest quality
documentation for our products. We welcome your feedback.
Send us your comments or suggestions about our user guides.
Please include the following information with your feedback:
• Product name, model number, and User Guide page number
• Brief description of instructions that are inaccurate or unclear, areas
where more detail is needed, and so on
We also welcome your suggestions about additional topics you would like to
see covered in the documentation.
Send email messages to: documentation@dymo.com
Please keep in mind that this email address is only for documentation
feedback. If you have a technical question, please contact Customer Support.
Battery Failure!
Battery pack not inserted properly
or damaged.
• Ensure the battery pack is inserted correctly.
See Inserting the Battery Pack.
• Replace the battery pack.
Wait - Battery Charging Allow the battery pack to recharge before
unplugging the label maker.
Tape Jam
Motor is stalled due to label jam.
• Remove jammed label; replace label cassette.
• Clean cutter blade.
Problem/Error Message Solution