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Troubleshooting
If no icon appears when a card is inserted into the reader
(MAC OS X), check the following:
• The card may have been formatted in Windows FAT 32
format. Using a PC or digital device, reformat the card using
OS X-compatible FAT or FAT16 format.
If you get an error message when installing the card reader
software, check the following:
• Make sure that your card reader is connected to your
computer.
• Make sure that only one card reader is connected to your
computer. If other card readers are connected, unplug them
before installing the software.