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Troubleshooting
11
If the computers can communicate, the hardware and cabling are
probably installed correctly. If you cannot ping another computer, there is
probably a problem with the hardware. Check the cabling and adapter
installation. If you are unable to access the network, even when you
receive a reply to your ping, there is probably a software configuration
issue. Verify that all the settings are correct.
To ping the adapter:
1 Click Start, then click Run. The Run dialog box opens.
2 Type cmd in the Open box, then click OK. The command
window opens.