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Troubleshooting
If you have any problems with your mouse, check the
following:
• Make sure that your computer meets the system
requirements.
• Make sure that your mouse is securely connected to an
available USB port on your laptop.
• Only use your mouse on a clean, flat, non-slippery
surface to ensure smooth and accurate cursor action.
• If your laptop BIOS setup has mouse options, make sure
that they are set to default settings. If you are not
familiar with the BIOS, refer to your laptop's manual for
more information.
• If your mouse fails to work, check the USB mouse
function in your laptop's BIOS. The function should be
enabled for normal use.
• For further assistance with any other questions you
may have, contact support call (800)305-2204 for
technical support.