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12-sheet Crosscut Paper Shredder
9
Maintaining
Caution: Failure to properly maintain your shredder will void the warranty.
• Crosscut shredders require regular oil lubrication for optimal performance and extended
lifespan. We recommend you oil your shredder once a month. To lubricate your shredder,
drizzle some basic vegetable or cooking oil (nothing flammable or petroleum based) onto a
few sheets of paper and feed it into the shredder.
• Do not spray or keep any aerosol products in or around shredder.
• DO NOT USE CANNED AIR ON THE SHREDDER.
• Be sure to periodically empty the wastebasket to avoid overloading and damaging the cutting
mechanism.
To clean the shredder:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse the shredder in water. Having the unit wet may result in damage or
malfunction to the electrical components. If the shredder happens to get wet, be sure to
completely dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in serious injury or
damage to the product.
Troubleshooting
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center. DO NOT ATTEMPT TO
REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the product warranty.
Sympton Possible Solutions
The shredder does not work at
all.
• Make sure that the shredder is plugged in and that the outlet it is plugged into is
in good working order.
• Overheating with extended use: In the event that the shredder has shred
continuously beyond the maximum running time and has overheated, the
shredder will automatically shut off. If this happens, switch the shredder off for
30 minutes or longer before resuming normal operation.
• Be sure not to tilt the cover completely open beyond the preset position,
otherwise the ShredSafe™ power cut off feature will be activated and the
shredder will be inoperable.
• Shredders with pull-out wastebaskets feature a safety power cut off upon bin
removal. The shredder will not function unless the pull-out wastebasket is
pushed in all the way and properly set back into place.
• If using a plastic bag to line the wastebasket, remove it. The bag may be the
cause of the shredder not operating properly.
• The activation sensor of the shredder is located near the center of the feed slot.
Be sure to feed directly into the center area to trigger the machine (especially
applies to smaller pieces of paper or credit cards).
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