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ADVAN DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FI
TNESS FOR PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRAN
TIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information or advice given by ADVAN, its authorized service center, distrib
utors, dealers, agents or employees, shall create another warranty or modify this warranty. This
warranty states ADVAN’s entire liability and your exclusive remedy against ADVAN for any fai
lure of the ADVAN’s product to operate properly.
Neither ADVAN nor anyone else involved in the development, production, or delivery of this pr
oduct shall be liable for any indirect, incidental, special consequential, exemplary, or punitive d
amages, including lost profits, arising from the use of or inability to consequential or incidental
damages, the above limitation may not apply to you.
This Limited Warranty gives you special legal rights and you may also have other right, which v
ary from State to State.
Installation
Advan makes no warranty with respect to any installation of Advan's product(s)
by Advan, any authorized dealer, or any other person.
Technical Assistance
For technical assistance please call (510)490-1005 between 8:00 a.m. and 5:00 p.m. PST,
Monday through Friday or email to support@mail.advancorp.com with a description of your
technical issues.
Service
If your Medical Monitor needs service, call Advan Customer Service at
(510)490-1005 between 7:00 a.m and 4:00 p.m PST, Monday through
Friday or fax to (510)490-1151. You will need the unit's serial number and a
brief description of the problem and where unit were purchased to receive a RMA number.
If a service is required please return the product for service using the original shipping container
with the RMA number included in package on the outside of the box.
In order to protect ADVAN employees form potential health hazards, ADVAN requires that the
RMA product be disinfected before returning to ADVAN for service. Any product not cleaned
prior to shipment will be returned to the customer.
Note: Returns will not be accepted without an assigned RMA number.
In-transit damage is not covered by warranty. We suggest you always insure your shipment.
Advan will only pay for the return shipment by surface transportation. It is the responsibility of
the sender to prepay transportation charges.
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