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4-22 Elo Entuitive Touchmonitor User Guide
Problem Suggestion(s)
Duplicated images
There is a problem with your graphics adapter or display unit.
Contact your service representative.
Partial image or incorrectly displayed
image
Check whether the resolution of your computer is higher than
that of the LCD touchmonitor.
Check that the video cable from the monitor has been securely
and correctly connected to the video connector at the rear of the
computer.
Reconfigure the resolution of your computer to make it less
than or equal to 1280 x 1024. See Appendix A for more
information on resolution.
Image is unstable and flickering
Check and reconfigure the touchmonitor mode of the vertical
refresh rate of your graphic card to make it compatible with the
LCD touchmonitor.
Check that the display resolution and frequency from your PC
or graphic adapter is an available mode for your monitor. You
can check this through the Windows Control Panel. From the
Control Panel click on Display, then Settings.
Image is scrolling
Make sure the VGA signal cable (or adapter) is well connected.
Check and reconfigure the display mode of the vertical refresh
rate of your graphic card to make it compatible with the LCD
touchmonitor.
Touch does not work
Make sure the touchscreen cable is securely connected at both
ends.