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1592028150 XWEB300D_500_500D stp GB r2.1 2012.06.22.doc
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6. TROUBLESHOOTING GUIDE
Problem Solution
The log-in page doesn’t load Check your browser setup.
My password doesn’t allow me
to log-in.
Beware to the caps-lock button
an capitol letters. Is it your
password correct?
My browser can’t reach
XWEB 500 log-in page
Check cable typology
From windows go to
Start->Run…
ping 192.168.0.150 –t
A continuous set of information
should be appear.
Someone in the intranet/LAN
receive a warning message about
an IP conflict.
XWEB uses the same address of a
resource already used in your
intranet/LAN. Change XWEB IP
address.