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Problem Solving
73
f Other problems
f No sound can be heard or the sound is faint
f The remote control does not work
f I want to change the language for messages and menus
Check Remedy
Is the audio source connected correctly? Disconnect the cable from the audio input port, and then reconnect the cable.
Is the volume adjusted to the minimum setting? Adjust the volume so that sound can be heard. s p.43, s Quick Start Guide
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.18
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Have you set the "EasyMP Audio Out" to "External"? (EB-
1735W/1725 only)
When using EB-1735W/1725, if "EasyMP Audio Out" on the configuration menu is set to "External", audio
is not emitted from the projector’s internal speaker. Change the setting to "Internal". s p.43
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector when it is operated?
Point the remote control towards the remote receiver.
Operating range s Quick Start Guide
Is the remote control too far from the projector? The operating range for the remote control is about 6 m. s Quick Start Guide
Is direct sunlight or strong light from fluorescent lamps
shining onto the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the
remote receiver to "Off" from "Remote Receiver" in the configuration menu. s "Settings" - "Remote
receiver" p.43
Is the correct setting for the remote receiver selected? Check the "Remote Receiver" from the configuration menu. s "Settings" - "Remote receiver" p.43
Are the remote control ID and the projector ID matched? Point the remote control at the remote receiver of the projector you want to operate, and press the [ID] button
on the remote control. If the remote control operation does not take effect, switch the projector power off and
then power on again. s p.29
Are the batteries dead or have the batteries been inserted
correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.79
Check Remedy
Change the "Language" setting. Adjust the "Language" setting from the configuration menu. s p.46