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68
R4CC310
short.bk Rev. E
SPPORT.FM A5 size
1/29/04
L
Proof Sign-off:
K.Yoda CRE Nakano
M.Otsuka
editorname
Contacting Customer Support
Technical Support Web Site
Epson's Technical Support Web Site provides help with problems
that cannot be solved using the troubleshooting information in
your product’s documentation. If you have a Web browser and
can connect to the Internet, access that site at:
http://support.epson.net/PictureMate/
Regional Customer Services
If your Epson product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if
you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer