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20 Solving Problems
Solving Problems
If you have a problem with your Epson Stylus C120 Series printer, check the lights
on the control panel to diagnose the cause.
You can also check “Problems and Solutions” on page 21 for basic troubleshooting
suggestions, or double-click the User’s Guide icon on your computer desktop for
more detailed help.
Error Indicators
Light status Cause Solution
The printer cover is
open.
Close the printer cover.
No paper is loaded in
the sheet feeder.
Load paper in the sheet
feeder. See page 4.
Multiple pages have
been fed into the sheet
feeder.
Press the ) paper
button to eject the
paper. Then reload the
paper; see page 4.
Paper is jammed. See page 22.
An ink cartridge is
running low on ink.
See page 15.
P
H
)
Flashing Flashing
fast
Flashing
fast
Flashing Off On
P
H )
Flashing Off Flashing
P
H )
On Flashing Off
P
H
)