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Head
Cleaning
The print head nozzle
are clogged.
Make sure that the printer is on
and the
b error light is off.
For Windows users, access the
printer software and click the
Utility tab, then click the Head
Cleaning button.
For Macintosh users, access
the printer software and click
the Utility icon button, then
click the Head Cleaning
button.
Follow the on-screen
instructions to clean the print
head.
Print Head
Alignment
The vertical lines in
your printout are not
aligned correctly.
M ake sur e t ha t A4 o r Le t te r s iz e
plain paper is loaded in the
sheet feeder.
For Windows users, access the
printer software and click the
Utility tab, then click the Print
Head Alignment button.
For Macintosh users, access
the printer software and click
the Utility icon button, then
click the Print Head Alignment
button.
Follow the on-screen
instructions to align the print
head.
Utility Problem and Solution