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Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, see if your problem is listed below, then follow the
instructions given to resolve the problem.
Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one
or both of these solutions:
❏ Use the USB cable (C83623✽) recommended in “System
Requirements” on page 67.
❏ For best results, you should connect the printer directly to the
computer’s USB port. If you must use multiple USB hubs, we
recommend that you connect the printer to the first tier hub.
Operating System
Your computer must be a Windows 98 or Windows 2000
pre-installed model. You may not be able to install or run the USB
Printer Driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to
Windows 98 or 2000. For Windows Me users, your computer
must be a Windows Me pre-install model or upgraded from
Windows 98 pre-installed model.
For details about your computer, contact your dealer.
Printer software installation
Please take notice about the following.