Filter
Top Products
Untitled Document
The colors on the finished product
are coming out wrong
(Powerdriver Pro users).
Your printer's color profile is not
being used.
1. Install the latest version of Powerdriver
Pro for you printer and operating system.
2. Select Powerdriver Pro as your default
printer driver.
3. Correctly setup your Powerdriver Pro
configuration.
4. Turn Off the Color Profile button in the
Options screen.
5. Restart the Novelty 8, Mural 8, or Novelty
Pro 8 program.
The printed image is coming out
squashed or stretched
(Powerdriver Pro users).
You Powerdriver Pro settings
need to be adjusted.
1. Powerdriver Pro Advanced Color
Options tab must be set to High Speed.
The program screens appear
garbled or incorrect
Your video drivers require
updating
1. Visit your video card manufacturer online
and download and install the latest drivers
for your video card.
When working with large image
files, the program crashes.
Your system settings are not set
for correctly for large image files,
or, your system is not designed
for large graphics files (your PC is
older)
1. Make sure your system meets the
Minimum System Requirements.
2. Configure your system for optimal
performance.
When trying to open an image file,
the program crashes.
You are trying to open an un-
supported file type.
1. Click here to view the list of supported file
types.
"Scan Failed" message when
trying to scan.
Scanner is not being detected.
1. Make sure your scanner is turned ON.
2. Check all cable connections.
3. Reboot your computer.
4. Use the Select Scanner button in the
Program Options screen and reselect your
scanner.
5. Reinstall your scanner's TWAIN drivers.
When printing the image is not
mirrored.
Mirror Image is OFF, or, it is ON
in both the program and your
EPSON printer driver.
1. Set the Mirror Image feature as required.
The print has breaks in it when
printing large products such as
license plate frames.
Your printer drivers are out of date.
1. Visit your printer manufacturer's web site
and download the latest printer driver for
your printer and operating system.
www.epson.com
Technical Support
In order to receive technical support, please have the following information ready:
file:///C|/Program%20Files/CTP,%20Inc/Novelty%20Pro%208%20Demo/V8Manual.htm (38 of 39)7/19/2004 11:09:31 AM