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32 FOX Matrix 3200 and FOX Matrix 7200 • Maintenance and Modifications
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction during
the warranty period attributable directly to faulty workmanship and/or materials, Extron
Electronics will, at its option, repair or replace said products or components, to whatever
extent it shall deem necessary to restore said product to proper operating condition,
provided that it is returned within the warranty period, with proof of purchase and
description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions, or if
modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an application
engineer to receive an RA (return authorization) number. This will begin the repair
process.
USA
: 714.491.1500 or 800.633-9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume
the risk of loss or damage during shipment. Returned units must include the serial number
and a description of the problem, as well as the name of the person to contact in case
there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to
the product and its quality, performance, merchantability, or fitness for any particular use.
In no event will Extron Electronics be liable for direct, indirect, or consequential damages
resulting from any defect in this product even if Extron Electronics has been advised of
such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.