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FALCON ELECTRIC, INC.
NEW PRODUCT LIMITED WARRANTY
Limited Warranty: Falcon warrants that this product will be free from defects in materials
and workmanship for a period of two years from the date of shipment by Falcon.
Procedures: Any defective product must be returned to Falcon. No product can be returned
without first obtaining a Return Material Authorization (RMA) number from Falcon. Falcon will
repair, replace or refund the purchaser price, at Falcon’s sole discretion, for any defective
product that is returned to Falcon with an RMA number. For defective product returned within
30 days of shipment, Falcon will pay for shipping costs to and from its service center. For
defective product returned after 30 days but within 90 days of shipment, Falcon will only pay
for shipping costs in sending the new or repaired product back to the end-user. For defective
product returned more than 90 days after shipment, all shipping costs will be borne by the
end-user.
Exclusions: This limited warranty does not cover damage caused by: (i) improper
installation, misuse or neglect; (ii) unauthorized repairs or modifications or use of unauthorized
parts; (iii) acts or events outside of Falcon’s control, such as fire, accidents, impacts; (iv)
normal wear and tear, such as cleaning and replacement of batteries. The warranty is null and
void if: (i) the product is used in conjunction with life support equipment; (ii) the factory seal is
broken or shows signs of tampering; or (iii) the battery is allowed to discharge below the
minimum battery cutoff point. To prevent this discharge, remove the battery fuse, or switch
the battery disconnect to the “off” position when the unit is to be stored without the AC power
being supplied to the UPS for more than two days. The battery must be recharged every four
to six months when not in use. This limited warranty is not transferable.
Limitations: IN NO EVENT IS FALCON RESPONSIBLE FOR ANY SPECIAL, INDIRECT,
SECONDARY OR CONSEQUENTIAL DAMAGES, SUCH AS PERSONAL INJURY,
DAMAGE TO PROPERTY, LOSS OF DATA, LOST PROFITS, ETC. IN NO EVENT WILL
FALCON’S LIABILITY UNDER THIS LIMITED WARRANTY EXCEED THE PURCHASE
PRICE PAID FOR THE PRODUCT IN QUESTION.
Disclaimers: The limited warranties set forth in this document are the only warranties that
apply to Falcon’s products. ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
2007-04 Rev. C
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