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TROUBLESHOOTING
The Fellowes Ergo Tech Cordless does not work after installation or is
not detected:
• Check all connections to be sure they are secured to the correct
ports, and then restart the computer.
• If using as a PS/2 mouse: make sure the PS/2 mouse port has the
proper configuration. Refer to your computer documentations for
the correct port configuration. You may also have other system
devices that conflict with the mouse. Check the IRQ/address settings
of these devices for conflicts, and change the settings as required.
• If using as a PS/2 mouse: Make sure that the BIOS setting on the
connect port of your computer shows Enable. Refer to your
computer document for the correct port configuration.
The screen cursor does not track well or the cursor does
not move:
• Remove the mouse ball inset ring. Take out the ball. Wipe the ball
and the rollers with a clean and lint-free cloth. Reinstall the mouse
ball and inset ring.
• Orientation of the receiver: Make sure the receiver is placed as close
to the mouse as possible. Objects such as computer monitors, metal
cabinets, other 27 Mhz devices can interfere with this product. If
you can see the LED on the receiver, you should be able to see it
blink when the mouse is moved or a button is pressed. This feature
should help to determine the correct location for your environment.
• Check to make sure you are using fresh batteries.
• Change the channel ID the device is using by following the
instructions contained in this manual.
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