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NetTool
Users Manual
6-6
NetWare
• Problem: Ethernet frame-type mismatches.
Explanation: For the PC and network to
communicate, they both must be configured for the
same frame type (802.3-raw, 802.2, Ethernet II, and
SNAP). You can configure a client for a single frame
type. A server can optionally be configured to
recognize some or all frame types.
Remedy: Use NetTool to determine the frame types
used. If the client is suspected, determine the frame
type of the client. Determine the frame types enabled
on the server.
• Problem: No nearest server replies seen on network.
Explanation: After a PC boots up, it sends a
broadcast to initiate a connection with the closest
server. If after three attempts there is no response,
this problem is listed in the log.
Remedy: Ensure that GNS (Get Nearest Server) is
enabled on the server and check connectivity to
routers by doing an IPX ping. Check the Key Devices
list. If the routers are listed, NetTool is seeing the
routers, but the PC is not. You might suspect a bad
NIC card or NIC card configuration file.
• Problem: No first responder seen on network. Unable
to configure PC network number.
Explanation: During boot up, a PC running IPX
sends a query to the router asking for its network
number. If there is no response after three queries,
this problem is listed in the log.
Remedy: Check connectivity from the PC to the
network drop.