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4-2
Question: Paper becomes skewed in the Scanner.
Answer: a) Check the feeding roller condition; do the cleaning if
necessary. (See Section 3.1)
b) Use the paper guide when feeding the paper.
Question: When I power on the Scanner, it makes noises and will not
stand ready.
Answer: There are two possibilities:
a) You forgot to remove the shipping retainer from the Scanner.
Please remove the shipping retainer first.
b) You did not place the Scanner on a flat desktop surface.
This may cause the Scanner to function improperly.
Question: When I power on the Scanner, the lamp does not light.
Answer: The possibilities are as follows:
a) The lamp is out of order. In that case, contact your
authorized local dealer to change the lamp. The life time of the
lamp is about 5000 hours.
b) The fuse on main board of the Scanner is burned. Check the
main board of the Scanner. If the fuse is burned, put in a new
fuse that is 250V/2A.
c) If the fuse burns again after the changing, it means the
invertor of the lamp is burned. Contact your authorized local
dealer to replace the invertor.
Question: Getting image from the Scanner is not a problem, but when
scanning, the Scanner or system will often crash.
Answer: Please check
a) If the cable is firmly seated;
b) Only two SCSI terminators can be connected to your SCSI daisy
chain. One is at the end of the SCSI device, another is already in
your host adapter.
Question: While scanning, the Scanner often makes noises, or it scans
back and forth.
Answer: Please choose lower speed from the TWAIN user interface for
low speed PC.