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ES42 Series Edge Switches Installation and User Guide (05/05)
corrected, the Magnum ES42 Series Switch and its associated
cables are functioning properly.
6. If the problem continues after completing Step 5 above, contact your supplier
of the Magnum ES42 Series 10/100 Mb/s Switch unit or if
unknown, contact GarrettCom, Inc by fax, phone or email -
(support@garrettcom.com) for assistance.
5.2 When Calling for Assistance
Please be prepared to provide the following information.
1. A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations/Environment when the problem occurs;
c. The components/devices involved in the problem;
d. Any particular application that, when used, appears to create the problem;
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