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No picture
• Touch Menu, then Input Select to make sure that you have selected the correct video
source.
• Make sure that the power cord is connected correctly to both the back of your monitor and
the power outlet. For more information about connecting the power cord, see “Connecting
power” on page 2.
• Make sure that the video cable is connected securely to the back of your monitor and
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 2.
• Make sure that your monitor is turned on.
• If the power LED is orange:
• Make sure that your computer is turned on.
• Move the mouse or press any key on the keyboard to bring your monitor out of sleep
mode.
• Restart your computer with your monitor turned on.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
• Turn off your monitor and unplug the video cable from the back of your computer. Turn
your monitor back on and wait for ten seconds. If your monitor is functioning correctly, a
“No Signal” message appears. For more information about connecting the video cable, see
“Connecting video inputs” on page 2.
Display colors are wrong
• Touch Menu, Main Menu, then touch Auto to automatically adjust the display
image to the ideal settings. (VGA mode only)
• Restart your computer with your monitor turned on.
• Make sure that the video cable is connected securely to the back of your monitor and your
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 2.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
Picture has shadows or “ghosts”
• Touch Menu, Main Menu, then touch Auto to automatically adjust the display
image to the ideal settings. (VGA mode only)
• Remove any extension cables or switchboxes.
• Make sure that the video cable is connected securely to the back of your monitor and your
computer. For more information about connecting the video cable, see “Connecting video
inputs” on page 2.
• Make sure that the video cable is not damaged.
• Check the end of the video cable for any pins that might be bent or pushed in.
• Make sure that your monitor connection is using the VGA cable that came with your monitor.
Color is not uniform
• Touch Menu, Main Menu, then touch Auto to automatically adjust the display
image to the ideal settings. (VGA mode only)
• Make sure that your monitor warms up for at least 30 minutes before making a final
judgment about color uniformity or brightness.