Gateway EC14 Personal Computer User Manual


 
122 Chapter 4
Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Computer Shuts down Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.
1. Check the power cable is properly connected to the computer and the electrical outlet.
2. Remove any extension cables between the computer and the outlet.
3. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4. Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
5. Remove any recently installed software.
6. If the Issue is still not resolved, see “Online Support Information” on page 165.
Start
Check
AC/Battery
Power on
Swap AC /Battery
to try
OK
NG
Check
Daughter/B &
FFC Whether
OK
OK
Swap Daughter/B
Re-plug PWR FFC
OK
NG
Swap M/B
Start
Check
AC/Battery
Power on
Swap AC /Battery
to try
OK
NG
Check
Daughter/B &
FFC Whether
OK
OK
Swap Daughter/B
Re-plug PWR FFC
OK
NG
Swap M/B
Start