CHAPTER 1: Using Your Gateway Flat-Panel Monitor
26
Color is not uniform
• Press (Menu), then (Auto) to automatically adjust the display image to the
ideal settings.
• Make sure that the monitor warms up for at least 30 minutes before making a final judgment
about color uniformity or brightness.
Image is not sized or centered correctly
• Press (Menu), then (Auto) to automatically adjust the display image to the
ideal settings.
• Use the position controls to adjust the image. For instructions on how to adjust the display
image position, see “Adjusting monitor settings” on page 14.
The monitor has pixels that are always dark or too bright
• This condition is normal and inherent in the TFT technology used in active-matrix LCD
screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels
are unacceptably numerous or dense on your display, contact Gateway Customer Care to
identify whether a repair or replacement is justified based on the number of pixels affected.
Speaker bar does not work
I installed the speaker bar, but no sound is coming out of the speakers.
• Make sure that the speaker bar power cord is plugged into the power connector on the back
of your monitor, and that the monitor is plugged into an AC power outlet.
• Make sure that the speaker bar’s headphone plug (green) is plugged into the headphone
jack on your computer.
• Make sure that the speaker bar is turned on and that the volume is turned up.
• The speaker bar may be using AUX input mode. Press the INPUT button on the speaker bar
until PC is selected, or connect an audio device to the AUX jacks and turn it on.
• Your headphone/speaker jack may have been muted using Windows sound controls. To
check your headphone/speaker mute settings, click the speaker icon in the Windows taskbar,
or click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click
Advanced. For optimum volume control using the speaker bar, we recommend that you
set the Windows volume mid-way between the lowest and highest setting.
I want to plug in my headphones, but there is a headphone jack on both sides of the speaker
bar. Which should I use?
• You can use either jack or both jacks at the same time.
I do not get sound from my headphones.
• Make sure that your speaker bar is connected to an audio source by unplugging your
headphones and adjusting the speaker bar volume.
• After you make sure that your speaker bar can play sounds, make sure that your headphones
are plugged into one of the headphone jacks on the sides of the speaker bar, and not into
the microphone jack.
The sound coming from the speakers sounds distorted.
• Turn down the volume until the distortion disappears.
• Check the audio output volume of the sound device the speaker bar is connected to. If the
audio device’s output volume is set too high, the speaker bar’s sound may always be
distorted. To adjust the audio device’s output volume, see the device’s user guide. To adjust
the volume in Windows XP, click the speaker icon in the Windows taskbar, or click (Start),
Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For
optimum volume control using the speaker bar, we recommend that you set the Windows
volume mid-way between the lowest and highest setting.
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