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3
2 Type a word or phrase in the Search Help box located at the top of any Help and Support
screen, then press E
NTER.
For each search, you receive a list of suggested topics. To find the answer, click the result
that most closely matches your question. Additional results may be available if the first list
does not address your question.
Contacting Gateway
The label on your computer contains information that identifies your computer model and serial number.
Gateway Customer Care will need this information if you call for help.
Getting help for Windows Media Center
If your computer is running Windows Media Center, you can access help for information on how
to use it.
To access Media Center help:
1 Click (Start), then click Help and Support. Help and Support opens.
2 In the Help and Support window, type Windows Media Center in the Search Help box,
then press ENTER. The Media Center Help window opens.
-OR-
If you are connected to the Internet, click Windows Online Help, then type Windows
Media Center in the Search Help For box.
Using online help
If you are connected to the Internet, many programs provide information online so you can
research a topic or learn how to perform a task while you are using the program. You can access
most online help information by selecting a topic from a Help menu or by clicking the Help button
on the menu bar and selecting Online Support from the list.
Available information depends on the particular Help site to which you are taken. Many provide
FAQs (Frequently Asked Questions), a Search feature, articles about their software, tutorials, and
forums where problems and solutions are discussed.