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Using Your Gateway Flat-Panel Monitor
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Image is not sized or centered correctly
• Touch Menu, Main Menu, then touch Auto to automatically adjust the display
image to the ideal settings. (VGA mode only)
• Use the position controls to adjust the image. For instructions on how to adjust the display
image position, see “Adjusting monitor settings” on page 6.
Your monitor has pixels that are always dark or too bright
• This condition is normal and inherent in the TFT technology used in active-matrix LCD
screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels
are unacceptably numerous or dense on your display, contact Gateway Customer Care to
identify whether a repair or replacement is justified based on the number of pixels affected.
Configuring video settings
The image looks stretched or fuzzy when you connect your monitor to your computer.
• You must adjust the operating system’s display settings to match your monitor’s optimal
(native) 1680 × 1050 setting. For information on adjusting settings in Windows, see
“Changing color depth and screen resolution” on page 10.
You do not see 1680 × 1050 available in the Windows display control panel.
• Make sure that your video card can display at 1680 × 1050 resolution.
• This may be caused by older video drivers on your computer. See the Gateway support Web
site (www.gateway.com) for updated video drivers for your computer. You can also go
directly to your video card’s support Web site for the most up-to-date video drivers. The Web
sites for the major video card manufacturers are:
ATI
®
: www.ati.com
Intel
®
: www.intel.com
Nvidia
®
: www.nvidia.com
When you run your games, you do not see support for widescreen displays.
• Newer games are adding support for widescreen displays as the widescreen format becomes
more popular. Check the game’s Web site for updates. You can also consult the following
Web site for specific settings and options to configure older games to support widescreen:
www.widescreengamingforum.com
.
Some adjustments may require you to make changes to the Windows System Registry. We
recommend making a complete system backup before changing the System Registry.
When you display video from a component video source, the video looks overly compressed.
• See your video device’s user manual to adjust the video or TV format output to 16:9. Setting
this option to 4:3 results in compressed video. This is done differently on all brands of video
devices, so it is important that you read your video device’s user guide or the help tools
within your video device’s software.
You see black bars on left and right of the video.
• Touch Menu, Video Adjust, then touch Video Scaling. To fill more of the screen,
choose Wide, Zoom, 1:1 (normal), or Panoramic modes.
When you try to use Picture in Picture (PIP) component video at 480p, 720p, or 1080i, either
no video is displayed or you see corrupted video.
• This is a normal operation of your monitor. If you want to view component video in PIP, adjust
the video output of your external device to 480i.