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OPM_SGS_USM_10K_40K_0US_V010.doc 41/88 Operating Manual
SG Series
10, 20, 30 & 40 kVA
6.6.3 Event report SG Series
In case of failure or malfunctioning, before calling the nearest Service Center, please note
the most important data of your UPS and the most recent events.
In order to make the diagnosis easier from our Diagnostic Center we suggest you make a copy of
this page, fill it out with the requested data and send it by fax.
Unit No.: __ __ __ __ __ - __ __ __ __ - __ __ __ __ Series No.: …….. UPS rating: …….. kVA
Customer: ..........................................……. Place: ......................…...........................…........
Date: ...…...... / ............ / .......….....….. Sent by: .....…..........................................….......…
1. Record the exact UPS status on the panel
when the failure appeared.
2. On the LCD panel, enter the alarms mode and
record the alarms/messages in the list below
indicating at least 5 events before the failure time.
Remark: exact data and time are very important.
LED 1 R ON R OFF
LED 2 R ON R OFF
LED 3 R ON R OFF
LED 4a R ON R OFF
LED 4b
R ON R OFF
LED 5 R ON R OFF
LED 6 R ON R OFF
LED 7 R ON R OFF
LED 8 R ON R OFF
LED 9 R ON R OFF
LOAD
_______ %
BATTERY
_______
minutes
Description of repair actions taken:
....................................................…………….
....................................................…………….
....................................................…………….
Actual situation:
....................................................…………….
....................................................…………….
....................................................…………….
Remarks:
…………………………………………………………………………………………………………………..
…………………………………………………………………………………………………………………..
Event
No.
Event
Code
UPS
Status
DATE
Time
h.m.s
255
254
253
252
251
250
249
248
247
246
245
244
243
242
241
240
239
238
237
236
235
234
233
232
231