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Troubleshooting Tips
4.Troubleshooting Tips
The following troubleshooting tips may help if you experience problems. Contact your
dealer or GBT for more advanced troubleshooting information.
n Check that the card is seated properly in the AGP slot.
n Ensure the display cable is securely fastened to the card's display connector.
n Make sure that the monitor and computer are plugged in and receiving power.
n If necessary, disable any built-in graphics capabilities on your motherboard. For
more information, consult your computer's manual or manufacturer. (NOTE:
Some manufacturers do not allow the built-in graphics to be disabled or to
become the secondary display.)
n Make sure you selected the appropriate display device and graphics card when
you installed the graphics driver.
n For more troubleshooting tips, right-click the ATI icon in the taskbar and select
Troubleshooting.
n If you have problems during bootup, start your computer in Safe Mode. In
Windows
®
98 SE and Windows
®
Me, press and hold the CTRL key until the
Microsoft
®
Windows
®
Startup Menu appears on the screen. Then select the
number for Safe Mode, and press Enter. (You can also use F8 to bring up the
Microsoft Windows
®
Startup Menu.) In Safe Mode, bring up the Device
Manager and check for duplicate display adapter and monitor entries if you are
only using one graphics card.
n For more assistance, use the Troubleshooting Guide located in the Windows
®
Help or contact your computer manufacturer.