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Limited Warranty
Who Provides the Limited Warranty
During the warranty period, the GoVideo Warranty Administrator will honor service
for 90 days labor, 1 year parts from the original date of consumer purchase. See
below for Commercial, Industrial or Educational use coverage. Remote controls are
warrantied for 90 days from the date of purchase.
Who is Protected
This warranty protects the original consumer owner of this GoVideo product.
What is Covered and How Long
This warranty covers internal operating parts and service/labor to repair or replace covered parts in
this GoVideo product for 90 days labor, 1 year parts, from the date of purchase, defined as follows: (1)
Original Consumer Retail Purchase; (2) First Rental Purchase Agreement; or (3) First Lease Purchase
Agreement (the “Warranty Period”). Labor and replacement parts supplied during the Warranty Period
are covered only for the remaining portion of the original Warranty Period. The GoVideo Warranty
Administrator shall have no liability for service under this warranty if non-OEM (Original Equipment
Manufacturer) replacement parts are used in the repair of your GoVideo product.
What the Owner Must Do If Service is Required
Please contact our customer service department at 1-800-736-7679 to repair or replace your product,
at GoVideo’s option, if it proves to be defective in material or workmanship under normal use, during
the warranty period listed above, effective from the date of original consumer purchase of the product.
Repaired or replacement units are warrantied for the remaining period of the original warranty. Please
retain dated sales receipt. Within the warranty period, the customer pays for inbound shipping charges
and GoVideo pays return shipping charges.
Other Warranty Coverage
Commercial, Industrial or Educational use has the same warranty coverage as stated in this warranty.
What are the Exceptions
This warranty does not cover: (1) Normal maintenance service, such as cleaning. (2) Damage from
misuse, abuse neglect or accident, natural disasters or Acts of God. (3) Cabinetry, decorative parts,
A/C adapters, knobs or buttons. (4) The foreign country use of this product. (5) GoVideo product
which has been electronically or mechanically modified in any way or incorporated into other products.
(6) Installation and setup service adjustments. (7) Owner instruction. Your Owner’s Guide provides
information regarding operating instructions and user controls. For additional information, contact your
authorized GoVideo dealer.
Go Video is not responsible for any shipping, handling or insurance charges.
This Exclusive Limited Warranty excludes all incidental and consequential damages. Some states do not
allow the exclusion of incidental and consequential damages, so the above exclusion may not apply to
you.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
This Exclusive Limited Warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
GOVIDEO WARRANTY ADMINISTRATOR
7835 East McClain Drive • Scottsdale, Arizona 85260-1732
customersupport@govideo.com
1-800-736-7679