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5. I use my Network Storage Center as an FTP server, but the users outside the local area network (LAN)
cannot access it.
Ans. To use the Network Storage Center as an FTP server without a fixed IP or domain name, please
set up DDNS and port mapping on your router (IP Sharing) first. As for the settings, please refer to
the DDNS and port mapping sections in your router’s user’s manual.
6. I cannot access the Network Storage Center.
Ans.
Check the Network Storage Center’s Link/Act LED and make sure that it is lit green.
The system may be down. Reboot the system with the web-based UI or press the Reset button to
restore the factory default settings and reboot.
When more than five users are concurrently connected to the system, the system will block other
users who want to access. Please check the number of Samba Users / FTP Users by clicking the
“Click here for more information…” link on the web-based UI.
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