Filter
Top Products
Troubleshooting
53HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide
RESERVED displays when a disk is
inserted into the mailslot
The SECURE MS configuration is set.
Disks cannot be loaded. To change this
setting, see “Setting an operating
configuration” on page 39.
MAILSLOT EMPTY displays when a
disk is inserted into the mailslot
■ Remove and then replace the disk
fully into the mailslot.
■ If the same error reappears, then the
mailslot sensors are not detecting a
disk and may be defective. Contact
your service representative.
DEST NOW FULL displays when a disk
is inserted into the mailslot
The jukebox moved a disk into the slot
you chose before your load command
executed.
■ Press CANCEL, select another slot
for the disk, and then reattempt a
load.
■ Initiate an INIT ELEM STATUS
test (see“Internal tests” on page 45).
TRANSPORT FULL displays when a
disk is inserted into the mailslot
■ The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
■ Attempt an EMPTY PICKER test
(see “Internal tests” on page 45).
■ If unsuccessful, contact your support
representative.
MAILSLOT SENSOR displays when a
disk is inserted into the mailslot
■ Remove and then re-insert the disk.
■ If unsuccessful, the jukebox mailslot
sensors may have failed. Contact
your service representative.
EJECT ERROR displays when a disk
eject is attempted
■ Press CANCEL. Attempt to eject the
disk again.
■ If the light bar on the control panel
is amber, cycle power to the jukebox
and try to eject the disk again when
READY displays.
■ If there is no disk in the mailslot and
this error message repeats, contact
your service representative.
Table 8: Troubleshooting installation (Continued)
Problem Solution