Warranty Upgrade
Warranty UpgradeWarranty Upgrade
Warranty Upgrade
Options
OptionsOptions
Options
Response - Upgrade on-site response from next business day to same day 4-hour response or 6
Hour Call To Repair
Coverage - Extend hours of coverage from next business day to 9 hours x 5 days to 24 hours x 7
days
Duration Select duration of coverage for a period of 1, 3, 4 or 5 years
Software Product Services
Software Product ServicesSoftware Product Services
Software Product Services
Product support provides the customer access to HP's experienced technical support
resources, as well as access to HP's Information Services database for support on a variety of multi-
vendor/multiplatform software products. Product support includes escalation and problem coordination
with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your
product service to meet the needs of your organization. Basic warranty on products can be uplifted from
day one to ensure you receive the service you need when you need it.
QuickSpecs
HP StorageWorks 2000fc G2 Modular Smart Array
HP StorageWorks 2000fc G2 Modular Smart ArrayHP StorageWorks 2000fc G2 Modular Smart Array
HP StorageWorks 2000fc G2 Modular Smart Array
Service and Support, HP Care Pack, and Warranty Information
DA - 13187 EMEA — Version 2 — February 10, 2009
Page 16