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Chapter 4 Problem Solving 101
Service Error
An error has occurred that has caused the printer to halt the current
print job. Pressing the G
O
button or the J
OB
C
ANCEL
button with this
message has no effect.
To clear the error, turn the printer off and then on again. If the problem
persists, leave the printer off for 15 minutes to reset the formatter. If
the problem continues, contact HP Service.
Accessory Error
An error has occurred with one of the accessories, either the EIO port
or the DIMM slots, that has caused the printer to halt the current print
job. Pressing the G
O
button or the J
OB
C
ANCEL
button with this
message has no effect.
Pressing the G
O
and J
OB
C
ANCEL
buttons simultaneously and then
releasing the buttons will cause the printer to display a secondary
light pattern that will indicate the error code corresponding to the
current error condition. See “Accessory Error” on page 105.