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Troubleshooting 88
Troubleshooting
Troubleshooting table
Problem Troubleshooting
The console switch is
not working properly.
1 Determine whether the console switch is powered on.
2 Determine if all the cables are properly connected.
The console switch
hangs after reboot.
Reboot the console switch again (turn the power off and back on again).
The OSD is
inaccessible.
Press the Ctrl key twice.
The local user cannot
view the OSD flag.
Preview the preferences selected in the OSD to determine if the local port display
has been disabled or set to time-out. If the preferences are set not to display the OSD
flag or to have the flag time-out, then the OSD flag does not appear.
The local user cannot
activate or view the
OSD, and the OSD
flag disappears.
Be sure that the local port keyboard is connected properly and that the keyboard is
valid.
The OSD is distorted or
not readable on the
local port video
display.
Be sure that the monitor supports the refresh rate to which target server is set.
The activity indicator
light ("Console switch
components" on page
6) does not appear
when the console
switch is powered on.
• Be sure that the console switch is powered on and that the power source is valid.
• Be sure that the cables are properly connected.
The light blinks for a few seconds at power on, and then goes off for approximately
30 seconds. When the light is on, the console switch is functioning normally.
The system does not
recognize the
cascaded console
switches.
Be sure that all the console switches are upgraded with the latest firmware.
Servers are still listed
although they have
been disconnected.
Perform the Run Diagnostics function from the Diagnostics dialog box, and click the
Clear button.