Filter
Top Products
Insight Control Edition
HP ProLiant Essentials Software is a suite of value-add software that offer complete management
solutions for your ProLiant server environment.
Simple server configuration and maintenance via ProLiant SmartStart software (SmartStart
Scripting Toolkit)
Enhanced deployment and server management tools via ProLiant Essentials - Rapid Deployment,
Workload Management, Virtual Machine Management, Vulnerability and Patch Management,
Performance Management Pack software.
Proactive notification/alerting via ProLiant Essentials software, System Insight Manager software,
Integrated Lights-Out board, and SmartStart Subscription Service
NOTE:
For more information, visit:
http://www.hp.com/go/ice
.
Software Technical
Support
Software Technical Support for Windows Server 2008 R2 is available from HP via multiple contact
methods, including electronic media and telephone, for ninety (90) days from date of purchase. Software
Technical Support includes assistance with:
24x7x365 access to technical resources
- Connect with HP Response Center engineers via
telephone, electronic communication, or FAX for assistance in resolving software implementation or
operations problems. Service is available around the clock every day, including all holidays.
Problem analysis and resolution
- HP Services provides corrective support to resolve identifiable
and reproducible software product problems, and to help you identify problems that are difficult to
reproduce. You can also receive assistance in trouble-shooting problems and setting configuration
parameters.
Software features and operational support
- HP provides information on the latest product
features and known problems and solutions, plus operational advice and assistance.
Escalation management
- Established escalation procedures enlist specialized expertise from HP
to Microsoft Windows
Installation advisory
- Advisory support is available for help with installation and updating of
standalone applications or products installed in a network environment.
Electronic software information
- Access HP's electronic support facility including symptom-
solution database, product descriptions, specifications, technical literature, and more.
Software technical support does NOT include assistance with:
Generating or diagnosing user generated programs or source codes
Installation of non-HP products
QuickSpecs
Microsoft Windows Server 2008 R2
Additional Features
DA - 13468 Worldwide — Version 10 — February 19, 2013
Page 8