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troubleshooting: ethernet, continued
The printer cannot be
detected during software
installation.
The printer is not connected to
the network.
Connect the printer to the network (see
“connect the printer” on page 10).
to solve the problem...
possible causes...
what is the problem?
The computer is not connected to
the network.
Verify that the computer is connected to the
network.
The computer cannot discover
the printer’s IP address.
Windows
1.Print a network configuration page (see
“network configuration page” on page 9).
2.Find the printer's IP address (item 7 on the
configuration page).
3.On the Identify Printer panel of the software
installer, select
Specify a printer by address,
then click Next.
4.On the Specify Printer panel of the software
installer, select
IP Address.
5.Enter the printer's IP address in the IP
Address box, then click
OK.
6.Follow the onscreen instructions to complete
the installation.
Macintosh
See “ethernet troubleshooting” in the onscreen
user’s guide.
FDR_RG.book Page 19 Wednesday, July 31, 2002 9:38 AM