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Support Services
Support ServicesSupport Services
Support Services
Standalone
StandaloneStandalone
Standalone
Hewlett-Packard provides a 1-year mfg exchange, limited warranty for the 30ux Subsystem, plus 9x5 phone support for the
duration of the warranty. In addition, available service offerings include a full range of optional packaged hardware and
software services:
Installation
Extended coverage hours and enhanced response times
System management and performance services
Availability and recovery services
Support Services
Support ServicesSupport Services
Support Services
Jukeboxes
JukeboxesJukeboxes
Jukeboxes
Hewlett-Packard provides a 1-year, next-day, 13x5 on-site, limited warranty for the HP StorageWorks Optical Jukeboxes,
plus 9x5 phone support for the duration of the warranty. In addition, available service offerings include a full range of
optional packaged hardware and software services:
Installation
Extended coverage hours and enhanced response times
System management and performance services
Availability and recovery services
Components
ComponentsComponents
Components
The following brick level options/components do not have individual HP Care Pack Services. These items will be included
in product HP Care Pack Services into which they are installed.
Disk Drives
Tape Drives
CD/DVD ROM
SCSI Hubs in SBBs
Adapters
Bus Converters
Backplane RAID
Controllers
Power Supplies
Cabling
Fans
QuickSpecs
HP StorageWorks Optical Jukebox Family
HP StorageWorks Optical Jukebox FamilyHP StorageWorks Optical Jukebox Family
HP StorageWorks Optical Jukebox Family
Service and Support, HP Care Pack and Warranty Information
DA - 11944 Worldwide — Version 2 — June 23, 2004
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