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limited warranty statement
A. extent of limited warranty
1.
Hewlett-Packard (HP) warrants to the end-
user customer that the HP products specified
above will be free from defects in materials
and workmanship for the duration specified
above, which duration begins on the date of
purchase by the customer. Customer is
responsible for maintaining proof of date of
purchase.
2.
For software products, HP’s limited warranty
applies only to a failure to execute
programming instructions. HP does not
warrant that the operation of any product
will be uninterrupted or error free.
3.
HP’s limited warranty covers only those
defects which arise as a result of normal use
of the product, and do not apply to any:
a.
Improper or inadequate maintenance or
modification;
b.
Software, interfacing, media, parts, or
supplies not provided or supported by HP;
or
c.
Operation outside the product’s
specifications.
4.
For HP printer products, the use of a non-HP
ink cartridge or a refilled ink cartridge does
not affect either the warranty to the customer
or any HP support contract with the
customer. However, if
printer failure or
damage is attributable to the use of a non-HP
or refilled ink cartridge, HP will charge its
standard time and materials charges to service
the printer for the particular failure or damage.
5.
If HP receives, during the applicable
warranty period, notice of a defect in any
software, media, or ink cartridge covered by
HP’s warranty, HP shall replace the defective
product. If HP receives notice of a defect in
any hardware product covered by HP’s
warranty during the applicable warranty
period, HP shall either repair or replace the
defective product at HP’s option.
6.
If HP is unable to repair or replace, as
applicable, a defective product covered by
HP’s warranty, HP shall, within a reasonable
time after being notified of the defect, refund
the purchase price of the product.
7.
HP shall have no obligation to repair,
replace, or refund until the customer returns
the defective product to HP.
8.
Any replacement product may be either new
or like-new, provided that it has functionality
at least equal to that of the product being
replaced.
9.
HP’s limited warranty is valid in any country
where the covered HP product is distributed
by HP except for the Middle-East, Africa,
Argentina, Brazil, Mexico, Venezuela, and
France’s “Departements D’Outre-Mer”; for
those excepted areas, the warranty is valid
only in the country of purchase. Contracts for
additional warranty services, such as on-site
service, may be available from any
authorized HP service facility where the
product is distributed by HP or by an
authorized importer.
region software print cartridges printer
North America (including Canada) 90 days 90 days 1 year
Asia Pacific 90 days 90 days 1 year
Europe 90 days 90 days 1 year
Latin America 90 days 90 days 1 year