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Paper does not feed into the printer correctly.
Solution
● Make sure that the paper-width guide fits close
to the edge of the paper without bending the
paper.
● There may be too much paper loaded in the
input tray. Remove some paper and try printing
again.
● If sheets of photo paper stick together, try
loading one sheet at a time.
● If you are using the printer in an extremely high-
or low- humidity environment, insert the paper
as far as it will go into the input tray, and load
one sheet of photo paper at a time.
● If you are using photo paper that is curled, place
the paper in a plastic bag and gently bend it in
the opposite direction of the curl until the paper
lies flat. If the problem persists, use paper that
is not curled.
For information about proper storage and
handling of photo paper, see page 39.
● The paper may be too thin or too thick. Try using
HP-designed photo paper. For more
information, see page 15.
Troubleshooting 49