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Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://www.hp.com/go/lookuptool
Recommended HP Care Pack Services for optimal satisfaction with your HP product.
Recommended Services
3-Year HP Support Plus 24
For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware and
software support services designed specifically for your technology. Available 24x7, this 3-year combined
reactive support option delivers onsite hardware support and over-the-phone software support around-
the-clock. Leverage the full strength of HP Technology Services - customers can trust the services
professionals at HP to work collaboratively with them, putting our strategic and technical know-how to
work across their entire infrastructure.
Improve uptime with responsive hardware and software services
Enjoy consistent service coverage across geographically dispersed sites
Update HP software at a predictable cost
Increase customer satisfaction-with no interoperability gaps
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
HP Installation and Startup Service for 3PAR StoreServ File Controller
For smooth startup, HP Installation and Startup Service provides for deployment of your HP 3PAR
StoreServ File Controller while helping you establish readily available access to and management of your
critical data and applications. Leverage the full strength of HP Technology Services - customers can trust
the services professionals at HP to work collaboratively with them, putting our strategic and technical
know-how to work across their entire infrastructure.
System installation and setup by a HP technical specialist
Reduced implementation time and cost
Verification prior to installation that all service prerequisites are met
Availability of an HP service specialist to answer basic questions related to this service during the
orientation session
Potential expansion of the number of shares and hosts
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-6112ENL.pdf
HP Proactive Select Service
HP Proactive Select Service improves your IT performance and manageability through the use of cost
effective flexible services. HP provides technical expertise and best practices to accelerate ROI of your
technology investment. Selectable proactive services span a wide range of technology and process
services - a flexible way to purchase proactive services that fit your particular environment and situation.
HP Proactive Select Service is technology agnostic and purchased in addition to your choice of underlying
reactive support.
Access to a list of flexible and customizable proactive service activities
Enhance customers' in-house IT team with complementary assistance from HP
Improved time to solution
Reduce business risk and project costs by accessing HP specialists
Simplify IT operational procedures by leveraging HP best practices
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf
QuickSpecs
HP 3PAR StoreServ 7000 Storage
Service and Support, HP Care Pack, and Warranty Information
DA - 14433 North America — Version 17 — December 10, 2013
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