Filter
Top Products
HP Foundation Care services deliver scalable support-packages for HP industry-standard servers and
software. You can choose the type and level of service that is most suitable for your business needs. New
to this portfolio is HP Collaborative Support. If you are running business critical environments, HP offers
Proactive Care or Critical Advantage. These services help you deliver high levels of application availability
through proactive service management and advanced technical response.
Here is the support service recommendation from the Foundation Care and Proactive Care portfolio. For
customized support service solution, HP can work with you to tailor a service solution for your unique
support requirements using broader services portfolio of Foundation Care and Proactive Care.
Recommended HP Care Pack Services for optimal satisfaction with your HP product
Recommended Services
3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or issue
end to end until resolved, delivering a single point of contact for you.
OR
3-Year HP 24x7 4 hour Response, HP Collaborative Support
Provides problem resolution support across the stack of HW, firmware, and HP and 3rd party SW. In case
the issue is with 3rd party SW, HP does known issue resolution. If HP cannot solve the issue, it will contact
the third-party vendor and create a problem incident on your behalf
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-8232ENW.pdf
HP Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or software is
installed smoothly, efficiently, and with minimal disruption of your IT and business
Related HP Care Pack Services to enhance your HP product experience
Related Services
3-Year HP 24x7 4 hour Response, Proactive Care
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or issue
end to end until resolved, delivering a single point of contact for you
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides you with rapid remote support and if required an HP authorized representative who will arrive on
site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf
3-Year HP 6-hour Onsite Call-to-Repair, HP Collaborative Support
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution to
return the hardware in operating condition within 6 hours of the initial service request to the HP Global
Solution Center, and basic software problem diagnosis, fault isolation, and resolution if available to HP.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-8232ENW.pdf
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf
QuickSpecs
NVIDIA Tesla GPU Modules for HP ProLiant Servers
Optional Features
DA - 13743 North America — Version 16 — September 30, 2013
Page 7