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Insight Remote Support
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
http://www.hp.com/go/insightremotesupport
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile App
*
allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability
Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements. Supplies and consumable parts will not be provided as part of this service;
standard warranty terms and conditions apply. Parts and components that have exceeded their maximum
supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating
manual or the technical product data sheet will not be provided, repaired or replaced as part of this service
Warranty / Service
Coverage
For ProLiant servers and storage systems, this service covers HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty terms
and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that have
not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded
maximum supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating
manual or the technical data sheet are not eligible for the defective media retention service feature option.
For more information
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant
or
www.hp.com/services/bladesystem
QuickSpecs
NVIDIA Tesla GPU Modules for HP ProLiant Servers
Optional Features
DA - 13743 North America — Version 16 — September 30, 2013
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