HP (Hewlett-Packard) Compaq Notebook Laptop User Manual


 
Troubleshooting and Maintenance
Troubleshooting Your Notebook
Startup Guide 31
Make sure you are using only the AC adapter included with your notebook
(or other approved adapter that meets the power requirements of the notebook).
Do not use a 60-watt, 3.16-amp adapter.
Move the notebook away from any nearby heat source. Unplug the AC adapter
and allow the battery to cool down. If the battery gets too hot, it will not charge
properly.
If available, try another battery and AC adapter.
Startup problems
If the notebook does not respond when you turn it on
Connect the AC adapter.
Reset the notebook by inserting the tip of a paper clip into the reset button on
the bottom of the notebook. Then press the power button to turn it on.
If the notebook still does not respond, remove the battery and AC adapter,
remove any PC Cards, and undock the notebook if docked. Then plug in the AC
adapter again, and reset the notebook using the reset button.
If the notebook will not boot from battery power
Make sure the battery is properly inserted and fully charged. Check the battery
charge by removing it and pressing the pad on the side of the battery. The lights
show the charge level.
If available, try another battery.