Filter
Top Products
About the ink cartridges
Ink cartridges store the ink and are connected to the printhead, which distributes the ink on the paper.
To purchase additional cartridges, see
Accessories on page 90.
CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive
devices (see the
Glossary on page 143). Avoid touching pins, leads and circuitry.
Storage of anonymous usage information
Each ink cartridge contains a memory chip that assists in the operation of the printer. In addition, this
memory chip stores a limited set of anonymous information about the usage of the printer, which can
include the following: the date when the cartridge was first installed, the date when the cartridge was
last used, the number of pages printed using the cartridge, the page coverage, the frequency of
printing, the printing modes used, any printing errors that may have occurred, and the product model.
This information helps HP to design future products to meet our customers' printing needs.
The data collected by the memory chip does not include information that could be used to identify a
customer or user of the cartridge or printer.
HP collects a sample of the memory chips from ink cartridges returned to HP's free return and recycling
program (HP Planet Partners:
http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/).
The sampled memory chips are read and studied in order to improve future HP products.
HP partners who assist in recycling ink cartridges may also have access to the data. Any third party
possessing the cartridge may be able to access the anonymous information on the memory chip. If you
prefer to not allow access to this information, you can render the chip inoperable. However, after you
render the memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can turn off the memory chip's
ability to collect printer usage information. To do so, access the Embedded Web Server, and select
Settings > Anonymous Usage Information Storage. This does not prevent the cartridge from
working normally in other respects. However, if you change your mind later, you can restore the factory
defaults to resume collecting printer usage information.
Check ink cartridge status
To view the ink levels of your ink cartridges, press on the front panel.
For more information, press More.
You can also get this information from the HP Utility.
●
In the HP Designjet Utility for Windows, go to the Supplies tab to see each cartridge's status.
●
In the HP Utility for Mac OS X, select Supplies Status in the Information group.
For an explanation of the ink cartridge status messages, see
Ink cartridge status messages
on page 119.
ENWW
About the ink cartridges
75