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d8911-us.fm Page 10 Monday, December 17, 2001 5:11 PM
HP 19” Color Monitor User’s Guide
Troubleshooting
Troubleshooting
Before calling Hewlett-Packard check the following items:
No picture and LED is off.
•
Check if monitor is switched ON.
•
Check if power cord is properly connected.
•
Check if electrical outlet is connected.
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Test if monitor works on another computer previously set to
monitor’s supported resolution.
No picture and LED is on.
•
Check if monitor is not in power saving mode.
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Adjust contrast and brightness through the On-Screen Menu (OSD)
using the control buttons.
•
Check if computer is switched on.
•
Check if video cable has no bent pins.
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Test if monitor works on another computer previously set to
monitor’s supported resolution.
Colors are not pure.
•
Degauss your monitor
•
Shut down your monitor and switch it on after 30 minutes.
Picture is not centered.
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Adjust picture through the On-Screen Menu (OSD) using the control
buttons.
Picture is fuzzy.
•
Use the Recall function.
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Reduce contrast through the On-Screen Menu (OSD) using the
control buttons.
•
Adjust moire reduction to zero.
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