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d8911-us.fm Page 13 Monday, December 17, 2001 5:11 PM
HP 19” Color Monitor User’s Guide
Hardware Warranty
Hardware Warranty
HP General Hardware Warranty
General
This HP Monitor Hardware Warranty Statement gives you, the customer,
express warranty rights from HP, the manufacturer.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND:
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT
OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT
WARRANTY RIGHTS. IF SO, YOUR AUTHORIZED HP DEALER OR HP
SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.
Warranty repair or replacement
.
Model Warranty Period Service provided
D8911 3 years - unless original end-user customer
has otherwise agreed to a shorter period of
warranty at the time of purchase.
US and Canada: 3 years second next
business day on-site exchange (direct
replacement).
F
Europe only: 3 years next business day
on-site exchange (swap out).
E
Rest of the world: On-site service for
first year, and return to an HP or
repair authorized center for the follow-
ing two years.
A
1 year. Japan: Return to HP or a repair autho-
rized service center for one year.
D
Hewlett-Packard (HP) warrants this monitor hardware product, or accessory
against defects in materials and workmanship for the applicable warranty
period stated above, commencing from the date of delivery of the product to
the end-user customer.
HP does not warrant that the HP hardware will operate uninterrupted or
error free.
If, during the product warranty period, HP is unable, within a reasonable
time, to repair or replace your product to the condition as warranted, you will
be entitled to a refund (in the amount of the product purchase price) upon
prompt return of the product to your authorized HP dealer or other HP
designate. Unless otherwise stated or agreed upon in writing with HP, all
hardware components must be returned for refund with the entire system
process unit. HP software is covered by the HP Software Product Limited
Warranty located in your HP product manual. Unless otherwise stated, and to
the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts which
may have been subject to prior incidental use. HP may repair or replace
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