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Contents 5
Change control and proactive notification ........................................................................................ 63
Care Pack .................................................................................................................................... 63
Troubleshooting.......................................................................................................................... 64
Troubleshooting resources ........................................................................................................................ 64
Pre-diagnostic steps ................................................................................................................................. 64
Important safety information............................................................................................................ 64
Symptom information ..................................................................................................................... 66
Prepare the server for diagnosis ...................................................................................................... 67
Loose connections ................................................................................................................................... 67
Service notifications................................................................................................................................. 68
Troubleshooting flowcharts ....................................................................................................................... 68
Start diagnosis flowchart ................................................................................................................ 68
General diagnosis flowchart ........................................................................................................... 69
Server power-on problems flowchart ................................................................................................ 71
POST problems flowchart ............................................................................................................... 74
OS boot problems flowchart ........................................................................................................... 75
Server fault indications flowchart .....................................................................................................77
POST error messages and beep codes....................................................................................................... 79
System battery............................................................................................................................ 80
Regulatory compliance notices ..................................................................................................... 81
Regulatory compliance identification numbers............................................................................................. 81
Federal Communications Commission notice............................................................................................... 81
FCC rating label............................................................................................................................ 81
Class A equipment......................................................................................................................... 81
Class B equipment......................................................................................................................... 81
Declaration of conformity for products marked with the FCC logo, United States only....................................... 82
Modifications.......................................................................................................................................... 82
Cables................................................................................................................................................... 82
Canadian notice (Avis Canadien).............................................................................................................. 83
European Union regulatory notice .............................................................................................................83
Disposal of waste equipment by users in private households in the European Union.........................................83
Japanese notice ...................................................................................................................................... 84
BSMI notice............................................................................................................................................ 84
Korean notice ......................................................................................................................................... 84
Chinese notice ........................................................................................................................................ 85
Laser compliance .................................................................................................................................... 85
Battery replacement notice........................................................................................................................ 85
Taiwan battery recycling notice................................................................................................................. 86
Power cord statement for Japan................................................................................................................. 86
Electrostatic discharge................................................................................................................. 87
Preventing electrostatic discharge.............................................................................................................. 87
Grounding methods to prevent electrostatic discharge..................................................................................87
Specifications............................................................................................................................. 88
Environmental specifications ..................................................................................................................... 88
Server specifications................................................................................................................................ 88
Power supply specifications ...................................................................................................................... 89
Technical support........................................................................................................................ 92
Before you contact HP.............................................................................................................................. 92
HP contact information............................................................................................................................. 92