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Contents 5
Keeping the system current ....................................................................................................................... 80
Drivers ......................................................................................................................................... 80
Version control .............................................................................................................................. 81
ProLiant Support Packs ................................................................................................................... 81
Operating System Version Support .................................................................................................. 81
Firmware ...................................................................................................................................... 81
HP Smart Update Manager ............................................................................................................. 81
Change control and proactive notification ........................................................................................ 82
Care Pack .................................................................................................................................... 82
Troubleshooting .......................................................................................................................... 83
Troubleshooting resources ........................................................................................................................ 83
Pre-diagnostic steps ................................................................................................................................. 83
Important safety information ............................................................................................................ 83
Symptom information ..................................................................................................................... 85
Prepare the server for diagnosis ...................................................................................................... 85
Loose connections ................................................................................................................................... 86
Service notifications ................................................................................................................................. 87
Troubleshooting flowcharts ....................................................................................................................... 87
Start diagnosis flowchart ................................................................................................................ 87
General diagnosis flowchart ........................................................................................................... 88
Server power-on problems flowchart ................................................................................................ 90
POST problems flowchart ............................................................................................................... 93
OS boot problems flowchart ........................................................................................................... 95
Server fault indications flowchart ..................................................................................................... 96
POST error messages and beep codes ....................................................................................................... 98
Battery replacement .................................................................................................................. 100
Regulatory compliance notices ................................................................................................... 101
Regulatory compliance identification numbers ........................................................................................... 101
Federal Communications Commission notice ............................................................................................. 101
FCC rating label .......................................................................................................................... 101
FCC Notice, Class A Equipment .................................................................................................... 101
FCC Notice, Class B Equipment .................................................................................................... 101
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 102
Modifications ........................................................................................................................................ 102
Cables ................................................................................................................................................. 102
Canadian notice (Avis Canadien) ............................................................................................................ 102
European Union regulatory notice ........................................................................................................... 103
Disposal of waste equipment by users in private households in the European Union ....................................... 103
Japanese notice .................................................................................................................................... 104
BSMI notice .......................................................................................................................................... 104
Korean notice ....................................................................................................................................... 104
Chinese notice ...................................................................................................................................... 105
Laser compliance .................................................................................................................................. 105
Battery replacement notice ...................................................................................................................... 105
Taiwan battery recycling notice ............................................................................................................... 106
Power cord statement for Japan ............................................................................................................... 106
Acoustics statement for Germany (Geräuschemission) ................................................................................ 106
Wireless devices ................................................................................................................................... 106
Brazilian notices .......................................................................................................................... 107
Canadian notices ........................................................................................................................ 107
Japanese notices ......................................................................................................................... 107