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Creating or “burning” a CD or DVD .................................................................................................... 26
Removing a CD, DVD, or BD ............................................................................................................. 27
6 Webcam
7 Troubleshooting
The optical disc tray does not open for removal of a CD, DVD, or BD ............................................... 30
The computer does not detect the optical drive ................................................................................. 31
A disc does not play ........................................................................................................................... 32
A disc does not play automatically ..................................................................................................... 33
A movie stops, skips, or plays erratically ............................................................................................ 34
A movie is not visible on an external display ...................................................................................... 35
The process of burning a disc does not begin, or it stops before completion .................................... 36
A DVD or BD playing in Windows Media Player produces no sound or display ................................ 36
A device driver must be reinstalled .................................................................................................... 36
Obtaining the latest Windows device drivers ..................................................................... 37
Obtaining the latest HP device drivers ............................................................................... 37
Index ................................................................................................................................................................... 38
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