LightScribe DVD+R discs .................................................................................................. 16
Blu-ray Discs (BD) ............................................................................................................. 16
Playing music ..................................................................................................................................... 16
Watching a movie ............................................................................................................................... 17
Changing DVD region settings ........................................................................................................... 18
Creating (burning) a CD or DVD ........................................................................................................ 19
Removing a CD, DVD, or BD ............................................................................................................. 20
6 Webcam
7 Troubleshooting
The optical disc tray does not open for removal of a CD, a DVD, or a BD ......................................... 22
The computer does not detect the CD, DVD, or BD drive .................................................................. 23
A CD, DVD, or BD does not play ........................................................................................................ 23
A CD, DVD, or BD does not play automatically .................................................................................. 24
A DVD or BD movie stops, skips, or plays erratically ......................................................................... 24
A DVD or BD movie is not visible on an external display ................................................................... 25
The process of burning a CD or DVD does not begin, or it stops before completion ......................... 25
A DVD or BD playing in Windows Media Player produces no sound or display ................................ 25
A device driver must be reinstalled .................................................................................................... 25
Obtaining the latest HP device drivers ............................................................................... 26
Obtaining the latest Windows device drivers ..................................................................... 26
Index ................................................................................................................................................................... 28
iv